For over 40 years, Child & Family Center has built on what our founders started by providing quality care and services to children and families in need. Changing Lives. Healing Relationships. Helping People Thrive – “Strengthening families today for stronger communities tomorrow.”
What’s New
Purple Palooza 5K
Over $44,000 was raised at our Purple Palooza 5k Walk on October 16!!
Child & Family Center’s Domestic Violence Program provides safety, shelter, and support to survivors of domestic violence while working to break the cycle of abuse and creating healthy relationships.
Our Alcohol & Drug Treatment program provides outpatient, intensive outpatient and recovery support services to meet the needs of people in various stages of recovery.
Child & Family Center Notifies Clients of Data Security Incident
Santa Clarita, CA – November 4, 2021 – Child & Family Center (“CFC”) is writing to inform of a recent data security incident that may have resulted in the disclosure of some of our clients’ personal information. This notice may apply to some individuals who were affected by a data security incident on or about May 21, 2021.
On or about May 21, 2021 CFC discovered unauthorized activity on its email server. Upon discovery, CFC immediately contacted its cyber liability carrier and engaged a third-party forensics firm who conducted an investigation to determine the nature and scope of the incident. This investigation concluded on or about July 6, 2021. Based on the results of the investigation, it was determined that an unauthorized party may have been able to access sensitive personal information for some of our clients.
CFC subsequently launched a second investigation, with the assistance of a third-party data mining firm, to determine which individuals may have been impacted. We received this list of individuals on or about September 24, 2021. Based on this list, CFC engaged in a substantial data validation process to verify the accuracy of the data. Immediately after concluding its validation procedures, CFC notified affected individuals.
While we have no reason to believe that your information has been misused as a result of this incident, we are notifying you out of an abundance of caution and for purposes of full transparency. Based on the investigation, the unauthorized party may have had access to one or more of the following information: name, social security number, driver’s license number, passport information, financial account information, and/or limited health information. Please note that not every data element was present for every individual. While we appreciate that the incident may be concerning, please note that CFC has no evidence of misuse of sensitive information.
CFC engaged a specialized cybersecurity firm to conduct an investigation of the incident. Since the incident, CFC has continued to strengthen their security posture by adding the following security controls: Closed international IP access; Instituted stronger Multi Factor Authentication; Implemented SSL VPN access for remote users; Initiated monthly security awareness training and phishing simulations for all staff; Created conditional access policy to block legacy client applications, including disabling IMAP logins; Updated Anti-Virus policies and review daily for suspicious activity; Monitor daily sign-in logs for all users; and Review Azure’s security risk report daily.
CFC encourages individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and explanation of benefits forms, and to monitor free credit reports for suspicious activity and to detect errors. Additional steps individuals can take is provided in the below “Additional Important Information.”
CFC sincerely regrets any inconvenience that this incident may cause to its clients and remains dedicated to protecting their information. If you are a client and have any questions or concerns about this incident, please contact 1-800-405-6108 between 8:00 a.m. and 8:00 p.m. Eastern Time for more information.
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