By KHTS
Child & Family Center is proud to announce that its three service locations have once again been re-accredited by Joint Commission under its Behavioral Health Care and Human Services accreditation program.
Joint Commission accreditation is widely recognized as an important symbol of quality and safety, and accredited organizations may display Joint Commission’s Gold Seal of Approval. The organization’s standards and survey process are designed to support safe, effective, high-quality care and continuous improvement.
As part of the reaccreditation process, two Joint Commission surveyors conducted a four-day review of Child & Family Center’s 37,000-square-foot main campus on Centre Pointe Parkway in Santa Clarita, its confidentially located domestic violence shelter in the Santa Clarita Valley, and its satellite clinic in Palmdale serving the Antelope Valley.
Surveyors conducted on-site observations and interviews with staff and clients, attended department team meetings and group therapy sessions, and reviewed the Center’s environment of care, client charts, policies and procedures, human resource files, financial records, and service data and outcomes.
The survey process also included daily meetings with President/CEO Nikki Buckstead, Vice President of Operations Audra Hindes, and Director of Quality and Compliance Jeanine Caro-Delvaille, as well as a meeting with Board Chair Dr. David Wong.
Joint Commission describes its survey process as on-site, data-driven, and focused on evaluating care processes while identifying strengths and opportunities for continued improvement.