Frequently Asked Questions
How do I get emergency help
Call the 988 Suicide and Crisis Lifeline for 24/7, confidential support for people in suicidal crisis or mental health-related distress
What is the first step to get help
Contact our office 661-259-9439 or visit our website www.childfamilycenter.org/contact us for an appointment for an intake assessment
Do you accept insurance
Child & Family Center provides services for Medi-Cal insured. If you have private insurance, we can provide referrals to resources in your community
How do I qualify for Medi-Cal
If you are not already approved, we can help you qualify for Medi-Cal
What are your hours
Our hours are Monday-Thursday 9am – 7pm, Friday 9a – 5pm.
How long are the sessions
Sessions are 50 minutes in length, and usually once per week, or twice weekly if needed
Do you offer video sessions
Telehealth sessions are provided if you prefer over in-person office visits
Is what I say in counseling kept confidential
Information about your counseling sessions or what is discussed in the session is not shared with anyone without expressed written permission. Your therapist will review confidentiality with you at the outset of treatment and answer any questions you may have.
Can you prescribe medication if needed
Our staff psychiatrists perform individualized assessments and treatment plans to prescribe and monitor medication if needed.
May I include family members
Yes, often family therapy sessions are provided in the treatment plan
Do you have group therapy
Yes group and family therapy is offered and can be beneficial.